I first met her when she knocked on my door and asked for a spade because she hadn’t yet unpacked hers. She had only moved in two days before. Physically, Clara looks younger than most other women in their late sixties. She is of average height, neither fat nor thin. Her plump round face is framed by a mass of wavy white hair and her sparkling blue eyes show her humour and friendliness. She prefers wearing casual, comfortable clothes. As for her personality, Clara’s most striking characteristic is her generosity. My house nearly always has a vase of flowers from her garden. Clara is very good - natured and always has time for chat. She is also patient. She hardly ever gets annoyed about anything. However, she tends to be quite stubborn - once she had made a decision, nothing can change her mind.